---
description: If you're in a hunt for the best solution for your business, learn what edna has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: edna Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [edna](/software/2075848/edna)

# edna

Canonical: https://www.getapp.sg/software/2075848/edna

> edna is an industry leading provider of digital communication solutions. It offers products like WhatsApp Business Platform, Apple Messages for Business, and Viber for Business to help companies communicate with customers on their preferred channels. edna aims to help companies create world-class customer experiences by enabling two-way conversations, providing 24/7 support, and running targeted campaigns.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of edna

Drive Online Sales, Support \&amp; Marketing Activities;&#10;Increase Conversions Easily, Close Sales Faster;&#10;Automate Communication With Customers Via Chatbots;&#10;Offer High Quality, One-to-One Interactions Over Multiple Chats;&#10;Create lasting relationships by offering multi-channel support to your customers across journey.

## About the vendor

- **Company**: edna

## Commercial Context

- **Target Audience**: 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, Indonesian, Russian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil and 155 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- CRM
- Chat/Messaging
- Customer Database
- Feedback Management
- Interaction Tracking
- Multi-Channel Communication
- SMS Messaging

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.getapp.sg/software/2035411/whatsapp) — 4.7/5 (16296 reviews)
2. [Viber](https://www.getapp.sg/software/2049588/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.getapp.sg/software/2051851/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.getapp.sg/software/114023/telegram) — 4.7/5 (6406 reviews)
5. [Sociocs](https://www.getapp.sg/software/2063200/sociocs) — 4.6/5 (118 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2075848/edna)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/edna/> |
| en-AE | <https://www.getapp.ae/software/2075848/edna> |
| en-AU | <https://www.getapp.com.au/software/2075848/edna> |
| en-CA | <https://www.getapp.ca/software/2075848/edna> |
| en-GB | <https://www.getapp.co.uk/software/2075848/edna> |
| en-IE | <https://www.getapp.ie/software/2075848/edna> |
| en-NZ | <https://www.getapp.co.nz/software/2075848/edna> |
| en-SG | <https://www.getapp.sg/software/2075848/edna> |
| en-ZA | <https://www.getapp.za.com/software/2075848/edna> |

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